Customer Care

At WAVS, we’re a small team of dedicated individuals. Your questions and concerns are most important to us. If you need to get a hold of us about anything related to our product, shoot us an email at and we’ll respond within 48 hours. We’ve got your back. 

Privacy & Safety

At WAVS we respect your privacy and take the protection of that privacy very seriously.


When you visit our site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. 


We use the information that we collect to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.


Additionally, we use the device information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns).

Personal Liability

By ordering our products, the purchaser waves their rights to file against any personal liability, claim, suit, action, loss or damage that may result from the purchaser’s participation in the use of WAVS Custom Earbuds and related products.

Payment Methods

- Credit / Debit Cards

- Offline Payments